Privacy Policy

Alliance Regional Retailers LLC cares about the privacy of its customers. For these purposes, a privacy policy has been developed, including rules for collecting, using, disclosing, transferring and storing your information. Please read our privacy policy and contact us at office@all-rr.ru if you have any questions.

Collection and use of personal information

Personal information is data that allows you to identify or contact a person.

If you contact Alliance Regional Retailers LLC or a subsidiary of Alliance Regional Retailers, you may be asked to provide personal information. Alliance Regional Retailers LLC and its subsidiaries may exchange this personal information with each other and use it in accordance with this privacy policy. This information may be combined with other information to provide and improve our products, services, content. You are not required to provide personal information at our request, however, if you do not provide it, in some cases we will not be able to provide you with a product, provide a service or respond to a request.

Here are some examples of the personal information that OOO Alliance of Regional Retailers may ask you to provide and how we may use it.

What personal information do we collect

When you create an account on the FS Good Choice website service or on other services owned by OOO Alliance of Regional Retailers, its subsidiaries and affiliates, including OOO Alliance of Regional Retailers websites and mobile applications worldwide, as well as in any domain zones (collectively, the "Site"), purchase a product, download a program update, contact us or participate in an online survey, we may ask you to provide certain information, including your first and last name, postal address, phone number, email address, preferred method of communication and bank card details.

When you share content with friends and family using Alliance of Regional Retailers LLC products, the company may collect information you provide about those people, including their first and last name, postal address, email, and phone number. Alliance of Regional Retailers LLC will use this information to respond to your requests, provide you with relevant products and services, or for fraud prevention purposes.

How We Use Personal Information

The personal information we collect helps us keep you informed about new products from Alliance of Regional Retailers LLC, inform you about software updates, changes in work processes, and upcoming events. If you want to unsubscribe from newsletters, you can do so at any time by changing the relevant settings in your account.

We also use personal information to create, develop, operate, distribute, and improve our products, services, materials, and advertising, as well as to prevent losses and combat fraud. We may use your personal information, including your date of birth, to verify your identity, identify you, and tailor services to you. For example, we may use your date of birth to determine the age of the owner of an account with OOO Alliance of Regional Retailers.

We may occasionally use the personal information we collect to send you important notices, such as messages about purchases and changes to our terms, conditions, and policies. Because this information is vital to our relationship with you, you cannot opt ​​out of receiving these messages.

We may use personal information for internal purposes, such as auditing, data analysis, and research to improve OOO Alliance of Regional Retailers products, services, and customer communications.

If you participate in a sweepstakes, contest, or similar event, we may use the information you provide to administer those events.

Collection and Use of Non-Personal Information

We also collect information that does not directly relate to a specific individual. We may collect, use, transfer, and disclose such information for any purpose. Here are some examples of the non-personal information we collect and use.

We may collect information such as your work location, language, postal code, area code, unique device identifier, referrer URL, location, and time zone in which the product of OOO Alliance of Regional Retailers is used. This helps us better understand the needs of users and offer them more relevant products, services, and advertising.

We may collect information about the actions of customers, partners on our website and/or mobile applications. In addition, we may use data obtained through our other products and services. This information allows us to provide you with more useful information and to understand which parts of the website, products and services are of most interest to you. The data compiled under this Privacy Policy is not considered personal information.

We may collect and store information about how you use our services, including your search queries. This information may be used to improve the relevance of the services we provide. This information is not linked to your IP address, except in limited cases where it is necessary to improve the performance of online services.

With your express consent, we may collect information about how you use your device and our applications to help developers improve those applications.

When we combine non-personal information with personal information, the combined information will be treated as personal information for as long as it remains combined.

Cookies and Other Technologies

Alliance Regional Retailers LLC websites, online services, mobile applications, emails, and advertisements may use cookies and other technologies, including pixel tags and web beacons. These technologies allow us to better understand user behavior, determine which pages of our websites they visit, and evaluate and improve the effectiveness of advertising and web searches. Information collected using cookies and other similar technologies is not considered personal. However, when combining non-personal information and personal information, we consider such information to be personal.

Advertisements that use the advertising platform of Alliance Regional Retailers LLC may appear in the Alliance Regional Retailers LLC application. If you do not want to receive targeted advertisements from Alliance Regional Retailers LLC, you can disable notifications in the mobile application settings. In this case, your OOO Alliance of Regional Retailers account will be excluded from receiving such advertisements, regardless of the device you use.

OOO Alliance of Regional Retailers and its partners may also use cookies and other technologies to remember personal information when you visit websites, online services and applications. In such cases, our goal is to make your interaction with OOO Alliance of Regional Retailers more convenient and personalized. For example, if we know your name, we will be able to greet you the next time you visit the OOO Alliance of Regional Retailers website or mobile application. If we know your contact information, equipment identifiers and other information about your computer or mobile device, we will be able to customize your personal account for you and improve the quality of service.

You can disable cookies in your browser. Please note that after disabling cookies, some functions of OOO Alliance of Regional Retailers website will become unavailable.

Like most Internet services, we automatically collect certain information and store it in log files. This information includes your IP address, browser type and language, Internet service provider, referring website or application names, operating system, date/time stamps, and clickstream data.

We use this information to understand and analyze trends, administer the site, study user behavior on the site, improve our products and services, and gather demographic information about our users as a whole. LLC Alliance of Regional Retailers may use this information for marketing and advertising services.

In some of our email messages, we use “click-through URLs” that link to content on the LLC Alliance of Regional Retailers Site. When users click on these links, they are sent to the destination page through a separate web server. We track these click-through data because they help us determine the most popular topics and measure the effectiveness of user interactions. If you wish to opt out of such tracking, do not click on text or image links in the email.

Pixel tags allow us to send emails in a format that is accessible to users and also allow us to determine whether the email has been opened and read. We may use this information to reduce the number of emails or to opt out of them.

Disclosure of information to third parties

In some cases, the company OOO "Alliance of Regional Retailers" may disclose personal data of users to its strategic partners if this is necessary to provide any service that such users use. For example, to organize the delivery of products, we may provide our partner with information about your phone number, full name, delivery address. However, under no circumstances will personal information be transferred to third parties for marketing purposes.

Other

The company OOO "Alliance of Regional Retailers" may be required to disclose your personal information in accordance with the law, the requirements of legal proceedings, legal proceedings or at the request of state bodies of the Russian Federation. We may also disclose your personal information if it is necessary for national security, law enforcement or for other publicly important purposes.

We may also disclose your personal information if it is necessary to enforce our terms or protect our operations or users. In addition, in the event of a reorganization, merger or sale of companies, we may transfer personal data to the relevant third party.

Protection of personal information

The company OOO "Alliance of Regional Retailers" takes technical and organizational-legal measures to ensure the protection of users' personal data from unauthorized or accidental access

to them, destruction, modification, blocking, copying, distribution, as well as from other illegal actions, including:

• Anti-virus protection;

• Audit (monitoring) of security/vulnerability;

• Ensuring the storage of information containing the Customer's personal data, excluding access to them by third parties;

• Protection of Customers' personal data stored in the Company's electronic databases from unauthorized access, distortion and destruction of information, as well as from other illegal actions;

• Data transfer via secure communication channels. The interfaces of information systems are protected by the HTTPS protocol using encryption certificates for the final data during transmission between the storage server and the workstation; an anonymized form containing only IP addresses and other technical attributes of the services provided is used to transfer information to the equipment.

In order to ensure more reliable protection of user information, Regional Retailers Alliance LLC uses a system of linking an account to a mobile phone. To implement this system, the User must provide the Site Administration with their mobile phone number.

Within the system of linking an account to a mobile phone, the User, in the event of loss of login or password, can restore access to the page using the recovery code contained in the SMS message that the User receives on their mobile phone.

When you use certain products, services and applications of Regional Retailers Alliance LLC, when posting messages in the forums of Regional Retailers Alliance LLC, chats or on social networking sites, the personal information you provide and all content will be available to other users. In such cases, you are personally responsible for the information you provide or send. For example, if you provide your name and email address in comments or social networks, such information becomes publicly available. Exercise caution in such situations.

Access to personal information

You can help us ensure that your contact information and personal preferences are accurate, complete, and up-to-date by logging into your account on the Alliance of Regional Retailers LLC website and editing the relevant section. As for other data, we will provide you with access to your personal information so that you can, in particular, request correction or deletion of data, except in cases where storage of information is required by law or is necessary for Alliance of Regional Retailers LLC to carry out activities within the framework of applicable law. We may refuse to comply with requests that are unfounded or in bad faith, violate the privacy of other users, do not make sense, or access to which is not required by law.

Children and students of educational institutions

We understand the importance of additional precautions to ensure the privacy and safety of children when they use the products and services of Alliance of Regional Retailers LLC. Children under 14 years of age are prohibited from creating their own accounts with OOO Alliance of Regional Retailers without verified parental consent, outside of the process of creating a child's account in the Family Access function. For example, a parent must read the Terms of Use of the OOO Alliance of Regional Retailers Website and give their consent to the collection, use and disclosure of the child's information by OOO Alliance of Regional Retailers. Only then can the process of creating an account with OOO Alliance of Regional Retailers for the child be initiated. If we learn that we have received personal information regarding a child under 14 years of age without complying with the above conditions, we will take steps to promptly delete this and information.

Location-Based Services

To provide location-based services in our products, OOO Alliance of Regional Retailers and our partners and licensees may collect, use, and share location data. This includes real-time geographic location data about your computer or device from which you use the products and services provided by OOO Alliance of Regional Retailers. Location-based services may use (if applicable) GPS, Bluetooth, and your IP address, as well as volunteered Wi-Fi hotspot and cell tower locations, and other technologies to determine approximate location. Unless you have given your explicit consent, your location data is collected anonymously in a form that does not personally identify you and is used by

OOO "Alliance of Regional Retailers", our partners and licensees to provide and improve products and services that use location data. For example, your device may share its geographic location if you have consented to such a feature.

Third-Party Sites and Services

OOO "Alliance of Regional Retailers" sites, products, services and applications may contain links to third-party websites, products and services. Our products and services may also use or offer products or services from our partners.

The information that third parties collect, which may include location data or contact information, is governed by the privacy policies of those third parties. We encourage you to review the privacy policies of those third parties.

Destruction of personal data and storage period

The user's personal data is destroyed when:

- the user independently deletes the data;

- the user independently deletes his/her account using the "delete account" functionality available to the user in the "Settings" section. In the event of deleting an account, the company OOO "Alliance of Regional Retailers" stores the user's personal and other necessary data on its electronic media for the period required and established by the current legislation of the Russian Federation.

Privacy Questions

Users have the right to send their requests, including requests regarding the use of their personal data, to OOO Alliance of Regional Retailers in writing to the following address: Russia, 117246, Moscow, Nauchny proezd, 17, 14th floor, room XXXVI or in the form of an electronic document signed with a qualified electronic signature in accordance with the legislation of the Russian Federation, to the email address: office@all-rr.ru

A request sent by the user must contain the following information:

- the number of the main document certifying the identity of the user or his representative;

- information about the date of issue of the specified document and the issuing authority;

- information confirming the user's participation in contractual relations with OOO Alliance of Regional Retailers (in particular, the user's phone number registered on the Site and full name);

- the signature of the user or his representative.

LLC "Alliance of Regional Retailers" undertakes to review and send a response to the user's request within 30 days from the date of receipt of the request.

All correspondence received by LLC "Alliance of Regional Retailers" from users (requests in written or electronic form) is classified information and is not disclosed without the written consent of the user. Personal data and other information about the user who sent the request cannot be used without the special consent of the user except to respond to the topic of the received request or in cases expressly provided for by law.

The company LLC "Alliance of Regional Retailers" periodically updates the privacy policy. In the event of significant changes to this policy, a corresponding notice will be posted on our website, and an updated policy will be published.

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